Term Conditions Page


Effective Date: May 20, 2022

Website Covered: https://medilifepharmacy.com/

THE AGREEMENT: The following Terms & Conditions (hereinafter referred to as "Owner") define the use of this website and services supplied by New medilife pharmacy (hereinafter referred to as "Owner"), all parts and sub-parts of which are specifically included by reference here, together with the Privacy Policy. The Terms of Service that govern your use of https://medilifepharmacy.com/ (the "Website"), any pages on the Website, and any services provided by or on this Website are set forth below ("Services").

You agree to be governed by the Terms of Service, including those other terms and conditions and policies referenced above and/or available by hyperlink, by accessing the Website directly or through a hyperlink and/or purchasing something from us. All site users, including vendors, buyers, consumers, merchants, browsers, and/or content providers, are bound by these Terms of Service. You accept and agree that the Website may use your personal information as indicated in our Privacy Policy, which explains how we collect, use, and keep information about you.


The parties referred to in these Terms of Service shall be defined as follows:

a) Owner, Us, We: As the creator, operator, and publisher of the Website, the Owner makes the Website, as well as some Services available to users. Owner, Us, We, Our, Ours, and other first-person pronouns will refer to the Owner, as well as all of the Owner's workers and associates.

b) You, the User, the Client: Second-person pronouns such as You, Your, Yours, or User or Client will be used throughout these Terms of Service to refer to you, as the user of the Website. The term "User" or "you" refers to any natural or legal person visiting the Website for the purposes of these Terms of Service. The term "Your" shall be interpreted as such.

c) Parties: These Terms of Service's parties (the Owner and You) will be referred to as Parties collectively.


You warrant that you have read and reviewed these Terms of Service and that you agree to be bound by them by using the Website. Please exit the Website immediately if You do not agree to be bound by these Terms of Service. The Owner will only allow You to use this Website and its Services if you agree to these Terms of Service. Furthermore, additional terms and conditions in respect of specific Services may apply based on the Services obtained by a User, which shall be deemed an agreement between the Users and the Owner.


The Website is an online business that sells health care and beauty products. At any moment, we reserve the right to reject service or to refuse to sell the products on the Website to anybody for any reason.

Users who register and visit the Website are not screened or censored by the Website. You undertake all risks connected with interacting with other users through the Website. You promise to use the Website only for authorised reasons, without infringing on the rights of others or preventing others from using it.


As a result of Your use of the Website or Services, the Owner may supply You with certain information. Documentation, data, or information generated by the Owner, as well as other items that may aid in Your use of the Website or Services, are examples of such information ("Owner Materials"). The Owner provides You a non-exclusive, restricted, non-transferable, and revocable licence to use the Owner Materials only in connection with Your use of the Website and Services, subject to these Terms of Service. The Owner Materials may not be used for any other purpose, and this licence will expire if you stop using the Website or Services, or if these Terms of Service expire.

You agree not to gather contact information from other Users via the Website, nor to download or copy any information via unsolicited access for the purpose of communicating directly with them or for any other reason.

Any unlawful use by you will result in the revocation of the Website's permission or licence, and you undertake not to circumvent any measures taken by the Owner to prohibit or restrict access to the Website.


You acknowledge and agree that the Owner owns the Website and all Service delivered by the Owner, including all copyrights, trademarks, trade secrets, patents, and other intellectual property ("Owner IP"). You agree that the Owner owns all right, title, and interest in and to the Owner IP, and that you will not use it for any illegal or infringing purposes. Without the Owner's express written consent, you agree not to copy or distribute the Owner IP in any way, including electronically or through the registration of new trademarks, trade names, service marks, or Uniform Resource Locators (URLs).


You may be prompted to register with Us as a user of the Website or Services. You will select a user identification, which may be Your email address or another name, as well as a password when you do so. You may also add personal information, such as your name, although this is not required. You are responsible for verifying that this information is correct. You will be able to use the Website and Services after providing this identifying information.

 You must not share such identifying information with any third parties, and You agree to tell Us promptly in writing if Your identifying information is compromised. A simple email alert will suffice. You are responsible for keeping Your identifying information safe and secure, as well as informing Us of any changes to Your identifying information.

Your billing information, including credit card, billing address, and other payment information, is held to the same exacting standards of confidentiality and accuracy as the rest of Your personal information. These Terms of Service will be immediately terminated if you provide false or inaccurate information, or if you use the Website or Services to advance fraud or illegal activities. In its sole discretion, the Owner maintains the right to refuse service, terminate accounts, or remove or edit content.


You agree to pay Us the particular monetary amounts required for that product or those Services if You register for any of the paid Services on this website or purchase any product or service on this website. Fees will be explained to You throughout the account registration and/or confirmation procedure. The total amount due will be displayed to You immediately prior to purchase.

At any moment, we reserve the right to reject service or to refuse to sell the products on the Website to anybody for any reason.


You agree not to use the Website or Services for any illegal or prohibited purpose as set out in this section. You agree not to use the Website or Services in any way that would harm the Owner's website, services, or overall business.

a) You also agree not to use the Website or Services in the following ways:

I) Harassing, abusing, or threatening others, or otherwise infringing on their legal rights;

II) To infringe on the Owner's or a third party's intellectual property rights;

III) To upload or otherwise propagate computer viruses or other malware that may cause harm to another's property;

VI) To publish or transmit any obscene or defamatory material

VII) To publish or disseminate any material that incites violence, hatred, or discrimination against any group;

VIII) To illegally collect information about others

You are prohibited from using the site or its content:

(a) for any illegal purpose; (b) to encourage others to commit or engage in illegal crimes;

c) to deliberately or unknowingly infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy;

d) to break any law, statute, ordinance, or regulation, whether local, federal, or international;

e) Harassing, insulting, injuring, defaming, slandering, disparaging, intimidating, or discriminating against someone on the basis of their gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information, or any content that is defamatory, libellous, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way, or assists in human trafficking, or any content that violates rights of publicity and/or privacy, or that violates any law;

(g) to upload or transmit viruses or other malicious code that will or may affect the functionality or operation of the Service or any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

 (i)to damage, disable, overburden, or impair the Website or any other party's use of the Website;

 (j) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene

 (l) to personally threaten or has the effect of personally threatening other Users. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

All content provided by Users on the Website is subject to full review by the Company. You acknowledge that the Website is not responsible or liable for any information submitted to the Website by You or any other User of the Website, and that you are solely responsible for such material. You agree not to upload, post, or transmit any content that you do not have permission to distribute (such as, the intellectual property of another party).

You agree to follow with all applicable laws, statutes, and regulations when using the Website, and you further agree not to transmit any information, data, text, files, links, software, chats, communication, or other materials that are abusive, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful, or racially or otherwise objectionable, including without limitation material of an illegal nature.

We may monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service, but we have no obligation to do so.

You may not use our products for any illegal or unauthorised purpose, and you may not break any laws in your jurisdiction by using the Service (including but not limited to copyright laws).


You acknowledge that by using the Website in any way, you agree to these Terms. By accepting these Terms, you acknowledge that you are interested in using and purchasing the Services that you have chosen, and that you consent to receive communications from the Website via phone or electronic records, including e-mail messages, informing you of products and services offered by the Website (or its affiliates and partners) and understanding your needs. Any notices might also be posted on the website as a means of communication. You agree that any communications delivered to you by the Website will not be considered spam or bulk under the laws of the country in which they are received.


You may provide Us with some information by using the Website and Services. You permit the Owner to use Your information in UAE and any other nation where We may operate by using the Website or the Services.

a) Data We Might Collect or Receive: You supply Us with a valid email address when you create an account, and you may also provide Us with additional information such as Your name or billing information. We may obtain information from external applications you use to visit Our Website or through various web technologies, such as cookies, log files, clear gifs, web beacons, or others, depending on how You use Our Website or Services.

b) How We Utilize Information: We use the information we collect from You to ensure that Your experience on Our website is as pleasant as possible, including through email communication. We may also use third-party partners to track some of the passive information we collect in order to better Our marketing and analytics.

c) How You Can Protect Your Information: You can disable cookies in Your web browser to prevent Us from accessing any passive information We collect via the use of various technologies. Please be aware that the Owner will continue to receive personal information from You, such as your email address. If You opt to close Your account, the Owner may keep some information on You for future reference for the following period of time: 360. It will be erased when that period has passed..


The Website and Services are solely for the purpose of communication. You understand and agree that any content on Our Website is not meant to be legal, medical, or financial advice, and that You and the Owner do not have a fiduciary relationship. You also acknowledge that any product you purchase through the Website is at your own risk. The Owner disclaims any and all liability for any advice or other information provided on the Website.


On the Website, the Owner may sell products or services or enable third parties to offer goods or services. The Owner guarantees that all information about the goods and services, including product descriptions and photos, is as accurate as feasible. However, the Owner makes no warranty as to the truth or reliability of any product information, and You realise and accept that you are purchasing such things at Your own risk.


You agree to pay for any things You may buy from Us, and you understand and accept that prices are subject to change. You agree to supply Us with a legitimate email and shipping address, as well as proper billing information, when purchasing a physical good. For any reason, including inaccuracies or omissions in the information You give to us, we reserve the right to refuse or cancel an order. We will give a refund to You in the amount of the purchase price if We do so after payment has been processed. Prior to confirming a transaction, We may additionally seek more information from You, and We reserve the right to impose any additional restrictions on the sale of any of Our items.

You agree to pay for any things You may buy from Us, and you understand and accept that prices are subject to change. We may preauthorize Your credit or debit card when you place an order for physical products, or we may simply charge your card upon dispatch. You agree to keep track of your payment method. Due to unforeseeable situations, shipment costs and dates may differ from the costs and dates indicated to you. You agree to contact Us as soon as possible with any questions, concerns, or disagreements at support@medilife.co.

If you are dissatisfied with anything you have purchased on Our Website, you may:

Customers can contact the company by email, which is available on the website. Once the Company has validated the return, the Company will notify the next steps in returning or refunding the product.

We will reimburse you for returns as soon as possible, but no later than: I 30 days after we receive back from you any goods supplied; or (ii) (if earlier) 30 days after you provide evidence that you have returned the goods; or (iii) if no goods were supplied, 30 days after we are informed of your decision to cancel this contract.

Unless you have expressly agreed differently, we will make the reimbursement using the same method of payment that you used for the initial transaction; in any case, you will not be charged any costs as a result of the reimbursement.


You agree not to:

 a) Reverse engineer, or attempt to reverse engineer, or disassemble any code or software from or on the Website or Services;

b) Breach the security of the Website or Services by gaining unauthorised access, circumventing encryption or other security tools, data mining, or interfering with any host, user, or network.


The Owner cannot be held liable for the security of Your account or content. You acknowledge that you use the Website and Services at your own risk.


You agree to defend and indemnify the Owner and any of its affiliates (if applicable) against any and all legal claims and demands, including reasonable attorney's fees, that may arise from or relate to Your use or misuse of the Website or Services, Your breach of these Terms of Service, or Your conduct or actions. You agree that the Owner is free to choose its own legal counsel and participate in its own defense if it so desires.


You may not use the Website or any of the Owner's Services for illegal spam purposes, such as collecting email addresses and personal information from others or sending bulk commercial emails.


The Owner may from time to time provide connections to third-party websites or services. You accept that the Owner is not responsible or accountable for any loss or damage you may incur as a result of using any third-party services connected through Our Website.


The Owner reserves the right to change these Terms of Service at any time and without notification to You. You accept that the Owner has the right to change or update these Terms of Service at any time. You also agree that any changes to these Terms of Service take effect immediately after they are posted on the Website, and that any changes or variations will supersede any previous version of these Terms of Service unless prior versions are specifically referred to or incorporated into the most recent modification or variation of these Terms of Service.

a) If any portion or sub-part of these Terms of Service is found to be ineffective or illegal by a court of law, You agree that the previous, effective version of these Terms of Service will be enforceable and valid to the fullest extent possible.

b) You undertake to review these Terms of Service on a regular basis and to refer to the Effective Date at the top of these Terms of Service for any changes or amendments. You also agree to erase Your cache to avoid accessing an older version of these Terms of Service. You agree that by continuing to use the Website after any changes to these Terms of Service, you are expressing your continued acceptance of these Terms of Service.

c) If You fail to monitor any changes or variations to these Terms of Service, You acknowledge that Your failure to do so will be construed as an affirmative waiver of Your right to review the changed Agreement.


This Agreement contains the Parties' entire understanding with regard to any and all usage of this Website. This Agreement supersedes and replaces all prior or contemporaneous written or oral agreements or understandings relating to the use of this Website.


On a scheduled or unscheduled basis, the Owner may need to interrupt Your access to the Website to perform maintenance or emergency services. You accept that unforeseen or unscheduled downtime to the Website may occur for any reason, but that the Owner is not responsible for any harm or loss caused as a result of such downtime..


The Owner reserves the right to terminate these Terms of Service with You at any time, with or without cause. If You violate any of the terms outlined herein, including but not limited to, violating the Owner's or a third party's intellectual property rights, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material, the Owner expressly reserves the right to terminate these Terms of Service.

You may also terminate these Terms of Service at any time if You have registered for an account with Us by contacting Us and requesting termination. Please bear in mind that any outstanding fees will be owed even if Your account is terminated. Any provisions of these Terms of Service that are intended to survive termination by their nature will remain in full force and effect after termination..


To the fullest extent permissible by law, the Owner is not liable for any damages You may suffer as a result of Your use of the Website or Services. The Owner's maximum responsibility arising out of or in connection with these Terms of Service.


a) LANGUAGE: All communications made or notices given pursuant to these Terms of Service shall be in the English language.

b) JURISDICTION, VENUE & GOVERNING LAW: By using the Website or Services, You agree that the laws of the United Arab Emirates, with the exception of its conflict of law provisions, will govern any matter or dispute relating to or arising out of these Terms of Service, as well as any dispute of any kind that may arise between You and the Owner. In the event that any litigation is brought under these Terms of Service, the Parties agree to submit to the exclusive jurisdiction of the United Arab Emirates courts. The Parties agree that this clause regarding choice of law, venue, and jurisdiction is mandatory rather than permissive. You hereby relinquish any right to object to venue, including the theory of forum non-conveniens or similar doctrine.

c) SEVERABILITY: If a court of law or competent arbitrator rules that any portion or sub-part of these Terms of Service is unlawful or unenforceable, the other parts and sub-parts will be enforced to the fullest degree practicable. The remainder of these Terms of Service will remain in effect in this case.

d) NO WAIVER:If We fail to enforce any term of these Terms of Service, it will not be construed as a waiver of our right to enforce that or any other provision in the future. A waiver of one part or subpart of these Terms of Service does not imply a waiver of the other parts or subparts.

e) HEADINGS FOR CONVENIENCE ONLY: Under these Terms of Service, part and sub-part headings are just for convenience and organisation. The meaning of any provision of these Terms of Service is unaffected by headings.

f) NO AGENCY, PARTNERSHIP OR JOINT VENTURE: As a result of these Terms of Service, no agency, partnership, or joint venture exists between the Parties. There is no authority for any party to bind the other to third parties..

g) ELECTRONIC COMMUNICATIONS PERMITTED: Under these Terms of Service, both parties are allowed to communicate electronically, such as through e-mail or fax. Please contact Us by email at support@medilife.co if you have any queries or issues.